Outbound Telephony

Operations
Add to My Features Feature Description
Add  Automated telephone notification System provides a telephone notification system, by which patrons receive automated telephone calls for specified events, e.g. courtesy notices, overdue notices, hold pickup notices. The telephone notification system supports multiple trunks.
Add  Telephone notices: SMS text messages. Staff can notify patrons via automated SMS text messages.
Add  Handling of multiple telephone numbers Telephone notification system can use multiple phone numbers per patron.
Add  Telephone notification for hold pickups Telephone notification for hold pickups identifies the pickup location and the date the hold will expire.