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Patron notification log |
Log all notices sent to patron, including patron barcode, date/time, notice type, delivery method |
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Waive notices |
Ability for patron to waive specific types of notices (e.g. courtesy notices or first overdue notices). |
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Notification schedules |
Ability to schedule different types of notices on a daily basis or several times a day. |
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Customizable notice content |
Notice contents are fully configurable by library and can differ between email, SMS, RSS, telephoned, and mailed notices. Content may included calculated fields, e.g. a link to the patron's home library location, or differing information based on patron type. |
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Emails to patrons on wait list |
Ability to send emails to patrons who are 1) near the top of the holds queue and 2) have been waiting a long time, to see if they still want the item. |
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Outreach patron broadcast |
Ability to send email and text message broadcasts to patrons on a specified route or at a specified stop. (For example, send an alert if a visit is cancelled due to weather.) |
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Hold cancellation notices |
Patrons receive hold cancellation notices but do not receive notices when holds expire on the hold shelf. |
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Telephone notices: unsuccessful |
System provides a facility to collect and manage unsuccessful telephone notifications and direct them to the appropriate library for correction. |
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Text messaging: message control |
System sends one text message per item for each type of notice requested, by default. I.e., patron receives one courtesy reminder per item; one first overdue message per item; one hold pickup notice per item. |
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Set up email notifications |
Library staff can configure the sending address and subject line for all types of email notifications |